Reputation Pilot

Know what's being said about you, before your customers find out

Reviews, Reddit and forum mentions, comparison with your competitors: the pilot centralises your online reputation across every platform that matters and alerts you the moment something shifts.

Describe what I need ›Contact sales ›
ReputationAll channels · today
4.6weighted average rating
Reviews this month+38
Reddit mentions12
vs competitors+0.3
Extractions in the catalog
41+
Active Pilots
7

Built by the BrandWitness team. We've been scraping for our own needs since 2022. About us

How it works

The pilot watches, you get alerted

Daily collection across all channels, competitive benchmark, real-time alerts.

01Every day

Every mention of your brand collected

  • ·Reviews from Google, Yelp, TripAdvisor, Trustpilot, G2, Capterra...
  • ·Reddit and specialised forum mentions
  • ·New reviews surfaced within the hour
02Every week

Reputation score calculated and benchmarked

  • ·Average rating and volume tracked per platform
  • ·Compared against 2 to 5 direct competitors
  • ·30-day trend visible at a glance
03Ongoing

Alerts on the signals that matter

  • ·Negative review or activity spike detected immediately
  • ·Sentiment analysed automatically
  • ·Recurring topics prioritised
04Monthly

Full reputation report

  • ·Month-by-month history
  • ·Detailed competitive comparison
  • ·Prioritised action recommendations
Pricing simulator

Estimate your monthly cost

5 monitored platforms

Indicative estimate, final pricing confirmed with the team based on your setup.

Estimated monthly cost
$201/month
Contact sales ›
Frequently asked questions

Everything about the Reputation Pilot

Which platforms does the pilot monitor my reputation on?

Google Maps, Yelp, TripAdvisor, Trustpilot, Amazon, G2, Capterra, BBB, Glassdoor depending on your industry, plus Reddit and specialised forums. The list adapts to your business.

What's the difference with the Reviews Pilot?

The Reputation Pilot monitors and analyses: it tells you what's happening and how you compare to competitors. The Reviews Pilot acts: it responds to reviews and requests new ones. The two combine well, but also work independently.

How does the competitive benchmark work?

You name 2 to 5 competitors, the pilot tracks the same signals for them and shows you where you stand.

Am I alerted in real time?

Yes for critical signals (negative review, unusual activity spike). Everything else is consolidated in the weekly report.

Does the pilot act on my behalf?

No, the Reputation Pilot monitors and analyses. To respond to reviews or request new ones, pair it with the Reviews Pilot.