Documentation

Understand how BrandWitness works

The Store, the Pilots, export formats and the credit system, explained simply.

Quick start

Choose a tool

Browse the Store and pick the tool matching the platform you want to collect from.

Configure the parameters

Keywords, region, target result volume: each tool has its own options.

Run it and export

The job runs, then you retrieve the result in the format of your choice.

Store vs Pilots

The Store groups one-shot extraction tools: you launch a job, you get a result, it's done. It currently covers 55 tools across platforms such as Google Maps, LinkedIn, YouTube or Twitter/X.

Pilots are different: they run continuously rather than once. They monitor, act, or generate on an ongoing basis (for example GEO or Ads), instead of returning a single dataset.

Export formats

Store results land in your dashboard, tracked and deduplicated. You can also export them as CSV, JSON, or sync them directly to Google Sheets. The available formats depend on the tool.

Credits and volume

Usage is billed in credits: the cost of a job depends on the tool, the options selected, and the volume of results. Use the simulator on the Pricing page to estimate a job's cost before running it.

API and automations

A REST API and webhook-based automations are in preparation and not yet public. If you need programmatic access ahead of general availability, get in touch at contact@brandwitness.fr.

Need more help?

Check the Help Center for frequently asked questions, or contact us directly.